The Playbook

The Auto Dealer's Playbook

A Step-by-Step Guide to Building a Successful Independent Car Dealership

Second Edition, July 2026. Written by Eric Gibby and published by GT Consulting.

What It Covers

A field guide for dealer decisions.

The book is written for dealers who want the truth before the bill shows up: the monthly nut, inventory risk, BHPH, LHPH, floor plans, payment assurance, cash flow and cleaner files.

Starting right
LHPH
Dealer Management System
Web tools and workflow
Sales process
Reinsurance and service contracts
Buying cars
BHPH
Floor planning
Payment assurance
Closing financial gaps
Industry connections
Growth and systems
Cash flow
Tax and legal survival
Dealer worksheets and appendices
Customer delivery from Eric Gibby's dealership years
A book for dealers who want the truth before the bill shows up

Chapter List

The store, in the order a dealer should think.

A quick note before you start

Who I Am and Why I Wrote This

What This Book Will Do

Introduction: The Dealership Is a Cash Business First

Chapter 1: Start With the End in Mind

Chapter 2: Lease Here, Pay Here

Chapter 3: Dealer Management System

Chapter 4: Web-Based Tools and Daily Workflow

Chapter 5: The Sales Process

Chapter 6: Reinsurance, Service Contracts and Risk

Chapter 7: Buying Cars Like a Dealer

Chapter 8: Buy Here, Pay Here

Chapter 9: Floor Planning

Chapter 10: Payment Assurance

Chapter 11: Closing Financial Gaps

Chapter 12: Industry Connections

Chapter 13: Growth, Systems and Exit Value

Chapter 14: Cash Flow

Chapter 15: Tax and Legal Survival

Bonus Section: Tools and Resources for Dealers

Who should read it

Dealers trying to open their first lot, dealers with cars out front and not enough cash in the bank, and dealers who are growing but feel more pressure instead of more control.

Dealer worksheets and appendices

The second edition includes dealer terms, must-have deal file documents, a compliance checklist, dealer forms and worksheets, a ninety-day operating plan, plain dealer scripts, red flags, math examples, sample store policies, action plans and field notes.

Consulting tie-in

The book gives dealers a cleaner way to think. Consulting applies that same thinking to your actual numbers, inventory, deals, receivables and next move.